Frequently Asked Questions.

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1.

Q. Where is this located ? How do we get there ?

A. We are loacted at Raichak, about 2hrs (55km) drive from Kolkata through Diamond Harbour Road till Sarisha, from where you take a right turn. Google Maps link is provided. We are located about 500m before Ffort Raichak hotel previously known as Raddisson. 

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2.

Q. How many guests are allowed to stay in a bungalow ?

A. For an overnight stay we allow maximum of 8 adults and 2 children on basis of prior information. Extra bedding are arranged on the floor at a cost of Rs.250/- each if requested by you. But for a dayout party we allow upto 20 guests on basis of prior information.

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3.

Q. What is the arrangement for dining ?

A. We have kitchen and basic cooking and dining amenities in our bungalows we don't have a separate restaurant. If you decide not to cook by yourself, we can arrange a cook for you at extra cost of Rs.500/- per day. The grocery marketing can be arranged on prior information. 

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4.

Q. What are the other dining option ?

A. If you would want to dine at a restaurant, that is possible at Ffort Raichak which is 10mins walking distance from our property. Ffort Raichak has quite a few dining options including Sonar Tori restaurant and also a multi-cuisine restaurant with a buffet spread.

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5.

Q. Do you have a swimming pool ?

A. Sorry. We don't have a swimming pool at our property yet, but we plan to get one very soon. For time being you can enjoy swimming pool facility at Ffort Raichak at charges levied by them.

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6.

Q. Is pets allowed ?

A. Yes ! We are glad to inform you that we allow pets on basis of prior information at no extra cost.

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7.

Q. Can you arrange for a bon-fire ?

A. Yes. We can arrange for a bon-fire and BBQ at an extra cost on basis of prior information.

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8.

Q. Do you have a bar ?

A. No. But you can carry your own liquor for consumption.

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9.

Q. How far is the Ganges ? Is it visible from the bungalow ?

A. Ganges is about 10 mins walking distance from our property. You can enjoy a 40 mins ferry ride to and fro opposite bank from the Ferry Ghat. Ganges is not directly visible from the property.

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10.

Q. How do I book ?

A. Booking Policy

Check-In Time 10:00 AM | Check-Out Time 10:00 AM

Contact us by call or message or Whatsapp to know about the booking process. Booking confirmation of 50% advance payable through Cash / Bank Transfer / G-Pay / PayTm. Booking confirmation copy will be sent to mail address. Guests are requested to provide a scanned copy of Photo ID (Passport / Aadhar / Voter ID) during booking and also to carry the same in original during Check In. Standard Check In and Check Out time is 10AM. Late check out is possible on request and depending on availability. 

       Cancellation Policy

No refund on cancellations. Date change within 1 month at no extra charges depending on availability.